Support Promote Advocate

for Borderline Personality Disorder

Victorian Directory

The Australian BPD Foundation and Spectrum have collaboratively published a guide to "Accessing Services for BPD in Victoria" which may be downloaded here.


A bewildering array of acronyms are used by mental health services.  The Centre for Mental Health Learning has developed a handy list available here

Spectrum Personality Disorder Service 

Spectrum’s role is to provide sector leadership in applying best practice evidence to treatment and recovery from personality disorders and they offer direct treatment services to only a small number of people for whom a specialist service is appropriate.

Emergency Help:

Call 000 (or if you are on a mobile and 000 doesn't work, call 112)

Go to the emergency department of your local hospital.

Public Emergency Mental Health Services: Victoria

Click here for a listing of public emergency mental health service in Victoria.

Acute community intervention services (ACIS)

Acute community intervention services (ACIS) respond to requests for urgent assistance 24 hours a day.
Members of the public, police, ambulance, general practitioners, service providers and others can request these services.
ACIS is delivered through telephone triage, emergency departments and community outreach.

Crisis Services:

Crisis support services are free, anonymous and most offer 24/7 support. They provide immediate help and support and can help people work out how best to support themselves or someone you are concerned about.

Australian helplines (and online crisis support):

Lifeline: 13 11 14 and online ‘crisis support chat’ provides short- term support for people who are overwhelmed, are finding it difficult to stay safe. This service is available 7:00pm - 4am (AEST), 7 days a week.  Calls to Lifeline are free from mobile phones, including pre-paid and post-paid phones

Suicide call-back service:  Free Counselling 24 hours a day, 7 days per week.  Tel: 1300 659 467 - also has online crisis counselling via video or online chat.

Kids Helpline: 1800 551 800 - also has online chat and email counselling (for kids and teens aged 5–25 years)

Mensline: 1300 789 978

Parentline Victoria Call 13 22 89 8am to midnight, 7 days a week

Public Area Mental Health Services (AMHS)

Some public Mental Health Services provide local specialist BPD treatments. You can enquire about what local treatments are available.  Click here for contact details.

Intake Assessment Service for Mental Health Community Support Services Victoria

(includes individual outreach support, youth/adult residential rehabilitation and supported accomodation services.

Neami National

South West, North West, Inner North, Bayside, Frankston-Mornington Peninsula Tel: 1300 379 462

each (Eastern Access Community Health)

North, In social and community healthner East, East and South East Tel:1300 785 358

acso (Australian Community Support Organisation)

Gippsland, Goulburn Valley, Grampians, Great South Coast, Hume and Loddon Mallee Tel: 1300 022 760

 Mental Health Complaints Commissioner Tel: 1800 246 054 - email 

It was created by the Mental Health Act 2014 as a specialist independent mental health complaints body to help people speak up about their concerns by supporting them to make a complaint directly to their public mental health service or to the commissioner.

For clinicians

Victorian Borderline Personality Disorder (BPD) Mental Health Professionals’ Network. For more information and to register your interest Click here

For carers:

Working together with families and carers

This Guideline from the Office of the Chief Psychiatrist provides specialist advice about involving family and carers in the treatment and care of individual consumers. Individual consumers include children and young people, adults and ageing consumers.

Learning more about BPD: for families and friends is run throughout the year by Spectrum the Personality Disorder Service.  Contact email or ring (03) 8413 8750 for more information

Family Connections (NEA BPD Australia). This is a free, 12-week course that meets weekly for two hours to provide education, skills training, and support for people who are in a relationship with someone who has BPD.  Available in a variety of locations. Email

Mind Australia - Mental Health Carer Helpline Telephone: 1300 554 660.

Fostering Realistic Hope for Carer families living or supporting someone with Borderline Personality Disorder (BPD).  Contact (03) 93855100 or click here for more information

Tandem: representing Victorian mental health carers.  Tandem is the peak body for families and carers of people in Victoria experiencing mental ill health.  Listing of Carer Support Groups

Mental Health Carer Counselling (Carers Vic)

The Mental Health Carer Counselling service offers the opportunity for you to talk to someone about your caring role.

Carer Support Groups in Victoria

Carer Gateway 

For emergency respite and after-hours support call 1800 422 737.
Many resources available via their website including peer support, self-guided coaching, phone-based counselling and courses on practical skills.

Alfred Health Carer Services: Mental Health Resources

Resources specific to local government areas: Bayside, Glen Eira, Kingston, Port Phillip and Stonnington, Dandenong, Casey, Cardinia, Frankston, Mornington Peninsula

Call on 1800 51 21 21, Monday to Friday, 8:30am - 5:00pm
OR for an interpreter, call Telephone Interpreter Service on 131 450 to arrange a call to speak with them

For young people:

HYPE Clinic (Helping Young People Early) 

for youth (15 to 24yo) in the Orygen Youth Health Catchment area.

FaPMI (Families where a parent has a mental illness)

Parents with a mental illness can feel isolated and unsupported. The FaPMI Strategy encourages family focused practice through workforce training and networking to ensure timely identification and appropriate referrals to supportive services and so reduce the possible impact of parental mental illness on the family.


the national youth mental health foundation dedicated to improving the wellbeing of young Australians (12 to 25yo). May provide assessment and/or treatment.

Includes eheadspace - an online and telephone service that supports young people and their families going through a tough time.


Private Hospital Therapy programs:

Most private psychiatry hospitals run day programs for various mental health conditions, including BPD. This facility is relatively easy to access for those patients who have private health insurance with inpatient psychiatry covers. Private hospitals generally require patients to be assessed and referred to the day programs by psychiatrists accredited to practice at those clinics.

Albert Road Clinic 1300 251 243
Delmont Hospital (03) 9805 7370
Epworth Hospital (03) 9426 6666
Geelong Clinic (03) 5240 0700
Melbourne Clinic (03) 9429 4688
Mitcham Private Hospital (03) 9210 3155:
Northpark Private Hospital (03) 9468 0100
St John of God Pinelodge Clinic (03) 8793 9444
Victoria Clinic (03) 9526 0200
Wyndham Clinic (03) 9731 6646

Independent Private Programs:

A number of other private psychology clinics provide DBT and other treatments for Borderline Personality.

To help you search for a private psychiatrist, psychologist or other mental health professionals with a special interest in treating personality disorders the following websites include a search function:

Royal Australian & New Zealand College of Psychiatrists website 
Australian Psychological Society website
Australian Clinical Psychology Association website
Psychotherapy and Counselling Federation of Australia Register

 Domestic Violence Resource Centre Victoria

including "The Lookout" a resource for workers supporting women's safety in Victoria

Mental Health Victoria Ltd (MHVic)

was Psychiatric Disability Services of Victoria (VICSERV) Inc.  VICSERV is a membership-based organisation and the peak body representing community managed mental health services in Victoria

INTERSECT (Vic only)

provides resources for people within the LGBTIQA+ community who are religious and from cultures that are diverse or minorities